Meet our amazing team

Learn more about the individuals behind Gain the Lead!
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James Miller

Managing Director Change & Training

I love supporting leaders to build and sustain high performance teams and ensure all involved are enjoying work and life at the same time. My passion for this approach grew in me in my 1st job as an Account Manager in the IT industry. We delivered great results, but it was not fun for anyone. So began my mission combine great results and enjoying work. Over the years I have achieved this as a VP, MD and Global Lead. For the past 15 years I have been training others to achieve the same.

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Markus Rieker

Managing Director Strategy, Efficiency & Operations

I love helping people and organisations become more successful. I do this by consulting on business and market strategy, processes, structures and internal cooperation. I have applied my passion for efficiency in many roles in the fintech and payment industry as a CEO, COO and VP. Now I am very happy to offer the essential external perspective to you, provide solutions for your success and follow through until you achieve what ever you set out to achieve when you considered working together with me and my teams.

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Georg Schott

Consultant, Trainer & Change Agent

With my background in management consulting and the payment industry, I bring both worlds together at GTL. My goal is to help companies in the payment and fintech industry to be geared for the future in an increasingly competitive market. New technologies and the agility of the fintech and payment industry fascinate me. I am committed to deliver result driven work that is of value to customers. I believe in lifelong learning, curiosity, openness to new concepts and ideas, and meaningful relationships in order to achieve common success.

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Robert Herzig

Consultant

I love bringing projects and people forward. Having passed over 20 years in different roles and sectors with payments and projects I am happy to share the achieved knowledge and experience.
The fast and tremendous changes in the payment industry worldwide are fascinating and bring challenges for all the stakeholders. New technologies, security aspects and regulations are interesting ingredients for our customers and I am keen to support you to find the right solutions.

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Christine Manko

Trainer, Coach & Consultant

As a graduate business psychologist, I worked over 10 years for software companies in the pharmaceutical and financial industry in Product Management and Sales and experienced a wide variety of corporate cultures and structures nationally and internationally. I am passionate about lifelong learning, creating structures and guiding companies and individuals in their growth and development. Working in fast-changing environments, made me realize how essential it is to have the personal and professional resources in order to be a successful and authentic business partner. Developing these skills and guiding through change- and transformation processes is an essential part of my work.

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Timo Pregler

Trainer, Coach & Change Management Consultant

As a certified business trainer, coach and change management consultant, I love to professionally accompany people and organisations in their development and change processes. My central motto is: “You can change everything in life – even yourself!” I like to use my experience as an entrepreneur, trainer, coach, consultant, manager and employee to adopt different perspectives and to work for a healthy balance of success and fun at work.

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Kathy Heath

Partner

As a C level leader with over 20 years experience in Financial Services, I thrive on supporting clients to define the right strategy & support the execution in order to get exceptional results for their business, people & customers. With an expert knowledge of payments across Issuing (Credit, Gift Card, Prepaid, Open & Closed loop) Acquiring, Alternative Payment Methods globally and Open Banking I bring a good overview to support any strategic and commercial goals. My core skill is leveraging payments to engage new customers, drive loyalty, repeat and increased spend and I have done this for global companies including Barclays, InComm, Citi & MasterCard.

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Andreas Hummel

Consultant

It all starts with an idea.
Turning good ideas into reality inspires me every single day. In more than 30 years of responsibility for business and company development, I have learned what it takes to develop companies from 15 employees to 500 employees and from €5 million to €500 million in turnover. New business ideas often require new models and new ways of thinking. To support this path with practical and successful strategies is my passion. Fun, joy and personal satisfaction do not only come from a successful result, but must accompany the way there.

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Hendrik Hartz

Trainer & Agile Coach

I love empowering leaders to truly lead their teams, to understand them, and to nurture them where they can develop fastest and best. My passion for this arose both in my own leadership responsibilities and in my perception of a team’s needs and desires in my work as a coach. It is my professional blend of distance and closeness that has helped me push teams to achieve new goals, in both classic and agile systems.

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Marco Conte

Partner

I am the guy that never has cash in his pocket. Payments is not only my job industry niche but it’s one of my main passions. I have spent the last decade working as a product manager, consultant and payment manager handling payment topics such as PSP and wallet integrations, PSD2 SCA strategies for merchants, risk and fraud management, issuing, open banking and much more. With a lot of pleasure, I partner on several projects with the rest of the team at Gain the Lead.

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