Raise revenue from digital retail solutions.

For Retailers & Payment Providers
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Keep up with the trend towards digital retail

WHY?

Retail has been changing for a long time now. In 2020 the need to combine digital with brick and mortar has become even eminent. Customers are looking more carefully at how they spend their money and are more and more enticed to go digital.

We support retailers to raise customer loyalty and shopping cart value by becoming digital and seamlessly linking brick and mortar with the digital world.

 

Which challenges can we help solve?

How can we…

  • keep up the pace in the area of digital transformation and be ahead of the competition?
  • have a flexible IT infrastructure to react on short term market trends like tap & pay, endless aisle and more?
  • provide an innovative and consistent user experience throughout all channels?
  • connect existing data silos in order to create 360 degree view on customers and/or internal management processes (Ominchannel experience for everybody)?
  • support employees with digital tech in order to increase turnover
  • find and integrate the right partners (data, payment, technology) to achieve company/brand goals
Digital Retail for Payment Providers

Digital Retail for Payment Providers:

  • Support with strategy and concept creation based on company vision/product portfolio
  • Support partner selection and possible M&A approaches
  • Support in integration of mandatory features for omnichannel services
  • Solution design and support during implementation of lighthouse projects
  • Integration of new services in company product portfolio
  • Enabling sales teams to sell new offerings faster
  • Leadership, marketing and sales training
  • Stakeholder management

Digital Retail for Retailers

  • Support in creating digital strategy
  • Support in designing an omni-channel approach, which customers value
  • Partner selection such as acquirer, PSP, or solution/tech partners 
  • Implementation support into internal infrastructure and processes
  • Planing and implementation of new payment solutions
  • Roll-out and lessons learned after X Months
  • Training and development of leaders and retail employees
Digital Retail for Retailers
Digital Retail for Retailers

Digital Retail for Retailers

  • Support in creating digital strategy
  • Support in designing an omni-channel approach, which customers value
  • Partner selection such as Acquirer, PSP, or solution/tech Partner according to
  • Implementation Support into internal infrastructure and processes
  • Planing and implemantion of solution
  • Roll-out and lessons learned after X Months
  • Training and development of leaders and retail employees

Would you like to know more?

We can have an initial conversation and together work out if a cooperation could support you in achieving your goals.

James is THE trainer. He is the person you call in if you do not exactly know what to do and how to approach a situation as a leader and manager of teams and departments. Regardless if you want to excel further yourself as a leader or you want to bring your team to the next level, manage change processes or simply exchange thoughts – James is the person to go to. He hosted and led over several years various training programs and specific and custom made trainings where my team members (especially Team Leader and Head ofs) and myself participated. My piece of advise: get James in and nothing can go wrong!

Sebastian Krahe

EVP & MD

The training provided by James and his company is by far the best managerial training I have come across in my career until now. The content has a solid theoretical basis, that is coupled with a lot of practical exercises, where real cases are deeply analysed. During the exercises, James is able to immediately identify anyone’s weak spot on a specific topic and highlight what the consequences of a wrong approach to each case could be; right after that, he adds the pieces of advice to correct the approach and get back on track.  James is very good at moderating the team and making sure that at the end of the feedback round, the feedback is complete. Highly recommended professional, for any company that wants to take its middle-high management to the next level.

Sefano Orsi

Head of Region Europe FI & WOP

I had the pleasure of attending a leadership training which was conducted by James. From day one of the course, James’ competence and ability to train were very clear. It was obvious that he had honed with many ours of his own work and study and his delivery was additionally strengthened by his own experiences in corporate leadership. After the training and due to how it was delivered, I found it extremely easy to implement the skills. The effect of which was also clear, which was when I sent my own Team Leads and all of the training staff on courses with him. James’ personality, engaging and caring spirit as well as open and friendly disposition, make him an excellent mentor and coach. I can easily say that his training was the most effective and impressive I have attended. I would recommend James for any senior leadership, coaching or mentoring position or to any company looking towards training their leaders for success in the modern working world.

Andrew Niven

Head of Training & Information Management